How can we help?

Quick answers for grown-ups. Children do not need to contact us or provide personal information.

How do I play?

Draw fences along the field lines. Every enclosed pasture must contain animals of only one kind, and every animal must have a pasture. Pip's picture tips demonstrate the first steps without requiring reading.

How does difficulty grow?

The journey moves through Starter, Growing, Clever, and Expert farms. New animals and obstacles appear one at a time. A child can replay any completed farm and use a visual hint whenever needed.

My purchase completed but the farms are locked

Keep the device online for a moment, then open the Farmhouse settings and tap Restore Purchase. Make sure the device uses the same Apple Account that made the purchase. You will never be charged again for restoring.

The purchase button is unavailable

Check that In-App Purchases are allowed in Screen Time settings and that the device can reach the App Store. A parent or guardian must complete Apple's purchase sheet.

Can my family share the full game?

Family Sharing is enabled for the permanent full-game purchase. Apple controls purchase sharing and family membership. After joining the family group, use Restore Purchase in Pip's Farm.

Sound and accessibility

Music and sound can be adjusted independently in Farmhouse settings. The game uses large tap targets, symbols plus color, clear visual goals, VoiceOver labels, and reduced-motion support.

Privacy

Pip's Farm has no ads, account, chat, social profile, or tracking. Read the full Privacy Policy.

Still need help?
Ask a grown-up to email us. Include the device model, iOS version, app version, and a short description.
Email Pip's Farm Support